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Terms of Use

LAST UPDATED MAY 27, 2026

Agreement to our Legal Terms. We are TickrDrop (TJ Wurtz) ("Company," "we," "us," "our"). We operate the website https://tickrdrop.com and any related mobile applications, as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). You can contact us by email at tj@tickrdrop.com or by mail to 44065 Dalea Ct, La Quinta, CA 92253, United States.

TickrDrop is a ticket price-alert service. Users select an event and set a target price, and TickrDrop monitors major ticket platforms and notifies them when a matching ticket becomes available, with a direct link to purchase. Alerts are offered on a per-use fee basis with a 30-day refund if no matching ticket is found.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and TickrDrop, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and you must discontinue use immediately.

We will inform users before any updates to these Legal Terms become effective, with at least 7 days' advance notice for material changes. Certain updates — including security updates, bug fixes, or changes required by court order — may become effective immediately upon notification. The updated version will be indicated by a revised "Last Updated" date. Your continued use of the Services after the updated terms become effective constitutes acceptance.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws.

Your use of our Services

Subject to your compliance with these Legal Terms, including the Prohibited Activities section, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. No part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

3. User Representations

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside (you are at least 18 years of age); (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your access to the Services.

4. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

5. Purchases, Payments, and Refunds

We accept the following forms of payment: Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay (via in-app purchase on iOS and Android, and via Stripe on the web). All payments are processed in US Dollars.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. You further agree to promptly update account and payment information so that we can complete your transactions and contact you as needed.

Refund Policy

TickrDrop offers refunds under the following circumstances:

  1. No match found within 30 days. If TickrDrop does not find a ticket matching your set target price within 30 days of the alert being created, you will receive a full refund of the alert fee.
  2. Sniped before purchase. If a matching ticket is found and you receive an alert, but the ticket is sold before you can complete the purchase, you will receive full credit toward another alert.
  3. Service errors. In the event of a technical failure on our end that prevents the service from functioning as described, you may request a refund.

Refund requests should be sent to tj@tickrdrop.com. We do not offer refunds for change of mind once a match is found and the link to purchase is delivered. By using TickrDrop, you acknowledge that ticket availability and pricing are subject to third-party platforms (Ticketmaster, StubHub, SeatGeek, Vivid Seats, Viagogo, TickPick) and that we cannot guarantee a matching ticket will become available.

6. Third-Party Websites and Content

The Services may contain links to other websites ("Third-Party Websites") and content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites, you do so at your own risk, and you should be aware these Legal Terms no longer govern. We may have affiliate or referral relationships with the operators of certain Third-Party Websites and may earn commissions when users complete purchases on those platforms.

7. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, or limit the availability of the Services or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services to protect our rights and property and facilitate the proper functioning of the Services.

8. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation. We may terminate your use of the Services at any time, without warning, in our sole discretion.

9. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on our Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.

10. Governing Law

These Legal Terms shall be governed by and defined following the laws of the State of California, without regard to its conflict of laws principles. TickrDrop and yourself irrevocably consent that the courts of California shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

11. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms ("Disputes"), the Parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be conducted in the State of California, in English, and the governing law shall be the substantive law of California. The arbitration will be administered under the rules of a recognized US arbitration provider (such as the American Arbitration Association). If the arbitration fees are determined to be excessive in relation to the value of the dispute, we will pay all such fees on your behalf.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Statute of Limitations

You agree that any cause of action or claim you may have arising out of or relating to these Legal Terms or the Services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.

Exceptions

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

12. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

13. Disclaimer

The Services are provided on an as-is and as-available basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Services' Content or the content of any websites linked to the Services. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services or any hyperlinked website, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services, including ticket marketplaces.

14. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the lesser of the amount paid, if any, by you to us, or one hundred US dollars ($100.00 USD).

15. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services.

16. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data. Our handling of your personal data is described in our Privacy Policy.

17. SMS Text Messaging

By providing your mobile phone number to TickrDrop, you consent to receive text messages from our messaging program, TickrDrop. Messages may include account alerts (price alerts and service notifications), marketing communications, and responses to inquiries.

Message frequency varies based on user activity and is event-driven (alerts are sent when a matching ticket becomes available). Message and data rates may apply.

You can opt out of SMS messaging at any time by replying STOP to any message you receive from us. You may also reply HELP for assistance. We will not share your mobile information with third parties or affiliates for marketing or promotional purposes.

18. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

19. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

20. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

TickrDrop (TJ Wurtz)
44065 Dalea Ct
La Quinta, CA 92253
United States
tj@tickrdrop.com